• Titan ChiroCHART – The Modern EMR for Smarter Chiropractic Care

Frequently Asked Questions

A:   Yes, all plans are billed monthly as subscriptions. You can upgrade at any time.

A:   After cancellation, we retain your data securely for 30 days. Upon request, we can export your records in CSV or PDF format.

A:   Premium includes customization options and extended technical collaboration. Pricing starts at $345 for smaller requests and may vary depending on scope and complexity.

A:   Titan ChiroCHART is designed specifically for chiropractic clinic workflows, focusing on practical scheduling, charting, billing, and documentation needs.

A:   Yes. Titan uses structured templates that help you generate Word or PDF narrative reports quickly using your visit notes and case information.

A:   Titan is designed to support HIPAA-related requirements by incorporating security-focused practices such as encryption, role-based access control, and activity logging. Ultimate compliance depends on clinic policies, configuration, and operational use.

A:   Support is offered in tiers:
  • Customer Support (All plans): EMR usage questions, guidance, and software troubleshooting.
  • Remote IT Practical Assistance (Advanced & Premium): additional remote help for EMR-related operational/technical issues within scope.
  • Customization (Premium): custom workflows/modules/reports; additional development fees may apply depending on scope.

A:   Customer Support includes:
  • Help with using Titan features
  • General how-to questions and workflow guidance
  • Basic troubleshooting related to EMR functionality
  • Assistance with reported software issues or bugs

A:   Remote IT Practical Assistance is available starting with the Advanced Plan. It is designed to help clinics with EMR-related operational or technical issues that can be reasonably supported remotely, such as:
  • EMR-related workflow configuration guidance
  • Assistance with common operational issues impacting daily use
  • Support for settings or usage environment considerations that affect EMR usage
  • Remote help to reduce friction when a clinic does not have dedicated IT staff
Note: This service is not intended to replace a clinic’s general IT provider.

A:   No. Remote IT Practical Assistance is limited to EMR-related operations and tasks that can be reasonably supported remotely. Titan does not provide on-site IT services, hardware repair, network infrastructure management, or third-party software administration.

A:   Premium includes everything from Advanced, plus customization options such as custom modules, workflows, and tailored reports. Additional development fees may apply depending on scope and complexity.

A:   Yes. A one-time setup fee applies to ensure your system is configured correctly and ready to use. The fee can vary by plan based on onboarding depth and setup needs. Please refer to the Pricing page for current amounts.

A:   We may support partial data migration during setup (such as patient profiles and basic templates). Full data migration is not guaranteed and depends on your current system and available export formats. We’ll review options during onboarding.